A receipt is emailed to you a few seconds after submitting your purchase. Prices are shown in US dollars, but your credit card provider will convert to the same value if you use a different currency. Payment can be made by major credit cards or Paypal.
A FedEx tracking number is emailed to you when the package is sent. This popular new model is currently sold out, but should be back in stock around November 7th. We’ll catch up on the waiting list then. Orders ship in the sequence they are received, so order now for earliest delivery.
We deliver to all countries. The rates for different countries are on the panel where you enter your address. Ships from Canada. There are two components to this price: the Wind Instrument hardware ($250) and cloud services ($300) for the Wind Instrument (both required). This way, any customs duty, tax and fees are only on the package that gets delivered. $250 is the value on the customs documents on the package. Another way we are lowering costs.
We always try to ship with FedEx for speed, and have lower prices than airmail that way because of our volumes. But we have to send by airmail if you use a post box.