A receipt is emailed to you a few seconds after submitting your purchase. Prices are shown in US dollars, but your credit card provider will convert to the same value if you use a different currency. Payment can be made by major credit cards or Paypal.
A FedEx tracking number is emailed to you when the package is sent. This is a pre-order for the new Wind Instrument RB. With shipments of the new model to the initial waiting list in May, new orders are currently expected to ship in June (or earlier if stock is available). Placing an order is the fastest way to get one, and assures you of a place on the waiting list. By pre-ordering here, you acknowledge that a specific shipping date cannot be provided at this point. But we will provide updates with any new information in the newsletter and on this page.
We deliver to all countries. The rates for different countries are on the panel where you enter your address. Ships from Canada. There are two components to this price: the Wind Instrument hardware ($249) and cloud services ($200) for the Wind Instrument (both required). This way, any customs duty, tax and fees are only on the package that gets delivered. $249 is the value on the customs documents on the package. Another way we are lowering costs.
We always try to ship with FedEx for speed, and have lower prices than airmail that way because of our volumes. But we have to send by airmail if you use a post box.
By ordering, you confirm that you agree with our fascinating License Agreement. We are sailors too, and stand behind our products with easy returns and a 2-year warranty.